Our policies have been implemented to create mutual respect between client + artist and it’s vital that both parties follow through with expectations.
These policies are non-negotiable in order to maintain your hair journey at KP Styling, LLC.
Please read through and understand these policies prior to booking with us!

Cancellation Policy

Please give us at least 72 HOURS NOTICE if you need to cancel/reschedule your appointment. Our income is a direct reflection on the productivity behind the chair. We would like to have time to fill the spot and make that income in the event that you need to cancel. We understand things happen, and people get sick; please give us the courtesy of letting us know in a timely manner.

Late Policy

As hairstylists, we run very tight schedules. So much so that every half hour in our day is accounted for. If you are more than 15 minutes late to your scheduled appointment time, we will reschedule you to the next available time with that artist. Every guest deserves our attention at their scheduled appointments and when we run behind, someone else’s experience ends up being compromised.

No-Show & Last Minute Cancellation Policy

In the case you need change or cancel your appointment within 72 hours of your scheduled appointment time or are a no-show, a fee is to be paid before you are able to book your rescheduled appointment. Please be advised that at the time of booking, your card will be taken on file to be used in the event that a cancellation fee of any sort is owed. But don’t worry, you will always be notified by one of our staff before your card is ran.

• Toner/Shadow Root/Blowout/Haircut

  • 72 hours before appointment = $10

  • 24 hours before appointment = half of what the service was booked for.

• Color & Brazilian Blowout

  • 72 hours before appointment = $50

  • 24 hours before appointment = half of what the service was booked for.

• Extensions

  • 72 hours before appointment = $200

  • 24 hours before appointment = half of what the service was booked for.

In the event that your stylist has to cancel your appointment the day of, due to them calling in sick or any other personal reason, you will receive 20% off of the cancelled service at your rescheduled appointment.

Children

Please do not bring young children to your appointment. We have sharp scissors/razors, hot tools that reach temps of 400 degrees and higher, and professional grade chemicals being applied. Our salon is not designed to cater to children and it can also be an obstacle for our artists to perform your services. Please arrange for your littles to be in someone else’s care during your appointment with us as it can take hours and we wouldn't want them to get antsy, hurt, or disturb other guests experiences. Thank you for your cooperation.

Age Requirements

Hair color clients must be 13 years or older. Extension clients must be 18 years or older.

Payment/Gratuity/Refunds

We accept cash, major credit cards, apple pay, and gift cards. With all credit card transactions there is an added 2.6% processing fee to your total. To avoid the processing fee, stop by an ATM and bring cash! A 20% gratuity is customary (c’mon we just spent hours touching your head). Refunds are subject to situation and approved solely through Kara. If we cannot come to a mutual understanding about an unfortunate experience, a refund will then be an option. Kara never wants clients to feel like their investment is not what they had envisioned and prides herself in not only her own talents, but the way she’s trained her team as well.